How to Facilitate Innovation

Innovation provides a significant lifeforce and has become a strategic priority for most companies and organizations.  An IBM poll of fifteen hundred CEOs identified creativity as the number one “leadership competency” of the future.  A new and remarkable discovery is that the ability to generate innovative ideas is not merely a function of the mind, but it is also a function of behaviors.

Compelling ways to develop innovation are found in the Harvard Business Press book entitled “The Innovator’s DNA: Mastering the Five Skills of Disruptive Innovators”.  The work of authors Jeffrey Dyer, Hal Gregersen, and Clayton Christensen emerged from an eight-year collaborative study to uncover the origins of innovation.  They were less concerned with the companies’ strategies and focused on understanding the people responsible for turning creativity into value propositions.

Five skills surfaced from their investigation including one cognitive (ie, genetic) talent and four acquired behaviors.  The cognitive skill is called “associational thinking” or the ability to make connections across seemingly unrelated fields, problems, or ideas. The other four skills are learned (ie, behavioral) and include:

Innovation: Creativity Turned into Cash

• Experimenting

• Networking

• Observing

• Questioning

To our regular readers, perhaps not surprisingly, the required behaviors are virtually identical to the core skills of our professionally trained FAST facilitators.  The researchers discovered that innovators are much more likely to question, observe, network, and experiment than typical executives.  They also discovered that innovative companies are always (ALWAYS) led by innovative leaders.

 “ . . . Innovative people systematically engage in questioning, observing, networking, and experimenting behaviors to spark new ideas.  Similarly, innovative organizations systematically develop processes that encourage questioning, observing, networking, and experimenting by new employees.”

In their discussion of innovative failures, the authors discovered that people did not ask all the right questions . . . thus they emphasize the value of the discovery skill.  In other words, be willing to challenge your people to think clearly.  According to the authors, the behavioral focus found in our facilitative leadership training could pay for the training in a matter of weeks.

Their book also provide details on how to calculate an innovation premium for companies; ie, the proportion of a company’s market value that cannot be accounted for from cash flows of current products or markets.  Investors take note.  This factor alone could pay for the time you took to read this blog, many times over.  The innovation advantage found in our curriculum can be converted into a premium for your organizational value by building the code (ie, DNA) for innovation directly into your people, methods, and guiding philosophies—beginning with a facilitative and collaborative culture.

Facilitation Skills

The FAST curriculum on Professional Facilitation Skills details the responsibilities and dynamics mentioned above. Remember friends, nobody is smarter than everybody, so consult your FAST Facilitator Reference Manual or attend a FAST professional facilitative leadership training workshop offered around the world (see MG Rush for a current schedule — an excellent way to earn 40 PDUs from PMI, CDUs from IIBA, or CEUs).

About FASTInstructor
Biographic Sketch — Terrence Metz Since the end of 1999, Terrence Metz has been a founding principal partner and vice president at Morgan Madison & Company. For over twenty years, through professional and academic endeavors, Terrence has focused on improving group decision-making processes. His experience has proven that the two most important components to effective decision-making processes are: 1. Higher quality information assures higher quality decisions 2. Properly managed conflict, provides groups with more “options” to consider —
 and groups with more options have been proven to make higher quality decisions Terrence is passionate about using and teaching the FAST Facilitative Leadership Training technique so that people and teams make more informed decisions. Terrence is the lead instructor and primary curriculum developer for MG Rush Performance Learning. He earned his Six Sigma Green Belt® from Motorola University and wrote most of the existing FAST curriculum. Terrence made the FAST technique more robust by adding and enhancing decision-making tools such as PowerBalls and the FAST quantitative SWOT technique that is used worldwide by Fortune 1000 companies. He introduced the concept of holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables throughout an organization. Since 1999, Terrence has taught nearly two hundred classes. His facilitation philosophy aligns perfectly with the FAST technique as shown by Dr Dyer’s statement, “If you change the way you look at things, the things you look at change.” With a Baccalaureate in Science from Northwestern University (Evanston, IL) and a MBA from NWU’s Kellogg School of Management, his professional experience has focused on process innovation, idea management, and product development. Terrence has a P&L background in capital goods markets with highly engineered-products and services (eg, Honeywell). He is an expert group facilitator, instructor, and developer of workflow processes and Voice of the Market inputs that accelerate commercial success. His engagements have included strategic development, business planning, problem-solving, continuous improvement, organizational design, process design and improvement, customer cognitivity workshops, and market-based product development and launch. His clients include senior officers and general management among numerous private and public companies and global corporations. Terrence completed additional graduate work in inter-cultural decision-making processes at Marquette University, is a former board member of the Product Development Managers’ Association, and a long-time member of the IAF (International Association of Facilitators), MFNA (Midwest Facilitators Network Association), TMAC (Technology Management Association of Chicago) and WFS (World Future Society). Most importantly, Terrence is an effective listener and equally adept at teaching FAST classes as well as galvanizing consensus around important and challenging issues for organizations and groups.

3 Responses to How to Facilitate Innovation

  1. einkglobal says:

    Love the idea that a facilitator is an innovator. This takes me back to the beliefs that human beings are intelligent, creative and want to make a difference. The concept of the innovation premium intrigues me and satisfies the desires of my accounting background. Hard figures sell, and the idea that there is a payback to innovation is something that an executive will find the time to stop for. Makes me want to take a read of the book myself, thanks for the linl.

    • Executives scream for quantification. Nouns scream for adjectives. Cash begs the question, “How much?” Fast begs the question, “How soon?” Indeed the subjective screams for the objective, to give it shared meaning. Scoville units help us understand and consensually agree on the spiciness or heat of a given food dish. Thanks for taking time to comment.

  2. Pingback: Innovation decoded…but are you willing to change? | whatisyourrealquestion

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