How to Facilitate Business Process Improvement: A Proven Approach Using Teams

Change or Die – The Business Process Improvement Manual is now shipping in print version from Amazon (http://www.amazon.com/dp/1466512512/) and other fine book sellers.  It feels good and has the right girth, not too thick and not too thin.  If your organization recognizes opportunities to improve, it also has the right content, built upon a consensual technique of shared development and ownership.

 

Change or Die – The Business Process Improvement Manual

It provides a life cycle approach within 250 pages of primary text, supplemented with another 100 pages of workshop agendas, tools, and activities, and a CD containing over 100 tables and templates in electronic form.  The nominal investment will probably pay for itself within the first hour or two of your perusal.

FAST alumni will recognize some old tools (eg, Guardian of Change) and some new activities to stimulate group performance.  The workshop agendas have been stress tested with other clients and are proven to work.

Our publisher, Productivity Press, is actually an imprint of the publishing house, CRC Press that operates as the science and technology book division of the Taylor & Francis Group.  Established in 1783 in the United Kingdom, we are fortunate to be associated with one of the longest established publishers in the history of mankind.  Taylor & Francis Group is now the academic publishing arm of Informa plc.

Maxine Attong (co-author, FAST alumni, resident of the Republic of Trinidad and Tobago) may be found around the world this year signing copies at various conferences.  You can’t miss her world-class smile.  Terrence Metz (co-author, FAST alumni, lead instructor, and facilitative leadership curriculum developer) may be found across the United States hosting FAST classes.  Either will gladly sign a copy for you and discuss questions you may have about deriving value from our team approach to business process improvement.

Your comments are welcome.

Facilitation Skills

The FAST curriculum on Professional Facilitation Skills details the responsibilities and dynamics mentioned above. Remember friends, nobody is smarter than everybody, so consult your FAST Facilitator Reference Manual or attend a FAST professional facilitative leadership training workshop offered around the world (see MG Rush for a current schedule — an excellent way to earn 40 PDUs from PMI, CDUs from IIBA, or CEUs).

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